Last updated: 11/04/2025
At FAMILY COOLING, accessible from familycooling.com, the privacy of our visitors is of paramount importance. This privacy policy sets out the types of personal information we collect and how we use it.

1. Information We Gather

We gather several types of information for various purposes, including:

• Personal Information: When you register on our website, request a service, or contact us, we may collect personally identifiable information, such as your name, email address, phone number, and physical address.
• Usage Data: We may also collect information about how the website is accessed and used (e.g., IP address, browser type, pages visited, time and date of visit).



2. Use of Information

FAMILY COOLING uses the collected information for various purposes:

• To provide you with services and respond to your inquiries.
• To notify you about changes to our website or services.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer care and support.
• To gather valuable analysis or information to improve our website and services.
• To monitor the use of our website.
• To detect, prevent, and address technical issues.

 

3. Data Transfer

Your information, including personal data, may be transferred to computers located outside your state, province, country, or governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
If you are located outside of Curaçao and choose to provide information to FAMILY COOLING, please note that we transfer the data, including personal information, to Curaçao and process it there.

 

4. Data security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Although we try to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

 

5. Third-party services

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

 

6. Changes to this privacy policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this site. We encourage you to review this policy periodically for any changes.

 

7. Contact

If you have any questions about this privacy policy, please contact us:
• Email: info@familycooling.com
• Phone: +5999 669 97 84 | +5999 682 90 29